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Internet bills now available for Kelowna utility customers

Kelowna utility customers can now get their bills over the Internet.

City customers will be able to sign up for eCare, which will provide online billing and electronic notification options, starting today, according to officials at City Hall.

While some local residents have utility service provided by FortisBC, B.C. Hydro and any of several water providers, such as Black Mountain Irrigation District, Glenmore-Ellison Improvement District, Rutland Waterworks District and South East Kelowna Irrigation District, resident who receive utility bills from the city for electricity, sewer or water are Kelowna customers and are eligible for the new service.

“Customers of City of Kelowna utilities will be able to access their account information easier than ever,” said George King, Kelowna's revenue manager.

“You can view your account information, current and past bills, usage, rates and even help us save some trees by going paperless.”

Login web links for the new eCare system can be found at kelowna.ca/utilities or can be directly accessed through https://ecare.corix.com/kelowna.

Residents unsure as to whether they are City of Kelowna utility customers can check out the service area maps for electrical and water.

Any questions, comments or concerns about the eCare online billing system can be forwarded to the Corix customer care department at 250-979-4928.

For more information about City of Kelowna utilities, eCare online billing and to view the service area maps, go to kelowna.ca/utilities.

 

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