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City’s service request system goes mobile

The City of Kelowna’s service request system has gone mobile. The Service Request system, previously available on the city website, is now available for smartphones at kelowna.ca/mobileSR.

“For example, if you see something in need of repair such as graffiti, just snap a photo with your smartphone and using our Mobile Service Request system you can notify the city immediately,” said Clint McKenzie, performance improvement consultant for Kelowna.

“Residents can connect with us on the go.”

The Mobile Service Request System makes it easy for the public to request a broad range of services. From pothole repair to tree maintenance to snow and ice removal, the service request system helps residents connect with the city.

“It’s fast and easy to use for residents, and very specific because of the ability to include a photo and select an exact location on a map,” added McKenzie.

“This allows our staff to get a really good idea of what’s happening in the community and prioritize staff resources appropriately.”

The mobile site kelowna.ca/mobileSR is compatible with smartphones and smart devices, including iPhones, Androids, Blackberries, tablets and iPads.

 

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