‘Bikinishe’ swimwear retailer prompts Better Business Bureau warning

Watchdog has gotten dozens of complaints about company, which has been using fake Vancouver address

Bikinishe has the most complaints received for any business in less than four weeks, according to the Better Business Bureau. (Pexels)

An online swimwear retailer with a fake Vancouver address is taking your money, but not shipping your order, the Better Business Bureau warns.

An investigation on Bikinishe was launched in February after several customers complained, the bureau said in a release on Monday, on issues such as paying for merchandise that was never delivered, difficulty processing returns and substandard quality merchandise when compared to what was advertised.

“I ordered one bathing suit over a week ago,” one complainant shared. “I paid express shipping. I only paid the extra shipping to receive my bathing suit in time for my vacation. I’ve emailed three times to their so-called customer service and no response. Nor has my package been shipped – no tracking or anything.”

READ MORE: Latest phone scam tricks Vancouver seniors out of $3.1 million

Bikinishe’s profile on the bureau’s website has gained a lot of attention.

Staff received more than 4,600 inquires about the company alone in the first two months of this year, and another 2,700 since the start of March.

“Large numbers of inquiries to a specific business profile is usually an indication that consumers are concerned about the business and are referring to BBB to determine if it is a company they can trust,” the release said.

Sixty-two formal complaints have been made since the beginning of March. All were from the U.S.

“In our database of over 4,300 businesses, Bikinishe also has the largest number of complaints received for any business in less than four weeks.”

Although no complaints have come from Canada, the bureau suspects it will become a problem as the weather gets warmer.

The bureau gives Bikinishe an F-rating.



joti.grewal@bpdigital.ca

Like us on Facebook and follow us on Twitter

Just Posted

Kelowna receives accolades for accessibility and inclusivity

“Receiving this provincial recognition reaffirms that everyone is welcome in Kelowna,” said Mayor

Kelowna council opposes ‘racist’ Quebec secularism bill

The city joins Calgary, Montreal, Victoria, Kitchener and Brampton in condemning the bill

Gotham Nightclub pumps up the jams for the first time this weekend

Gotham Nightclub is taking place of Level Nightclub eight months after it closed its doors

New trial ordered for Salmon Arm optician convicted of sexually assaulting 14-year-old boy

Kenneth Pilkington was ininitally found guilty of the offense

Sockeye Salmon return to Okanagan Lake for the first time in decades

The Okanagan Nation Alliance and Fisheries and Oceans Canada restored a fish ladder damaged over 50 years ago

Tories take North Okanagan-Shuswap riding with decisive lead

Incumbent Conservative MP Mel Arnold returns to Ottawa, Liberal Cindy Derkaz a distant second

Second young woman dies after rollover crash near Williams Lake

‘Someone’s going to get her heart, which is awesome, because she has the best heart in the world’

Google searches for ‘how to vote’ surge on Election Day

Interest spikes despite social media campaign by Elections Canada

Troll Grandfather bridges gap in Okanagan

Spotlight Kids’ Series show comes to Vernon Sunday

Alberta man pleads guilty, fined for hunting without a licence in North Island

It’s the responsibility of each hunter or angler to know whether they are considered a B.C. Resident.

B.C. mayor apologizes for removal of Queen’s portrait from council chambers

‘I prefer to be inclusive of the many aspects of our history’

Hergott: Driving and talking to a passenger

Lawyer Paul Hergott writes about distracted driving with passengers

Alcohol a possible factor in crash that killed 17-year-old girl near Williams Lake

A pickup truck left the road and rolled over on Highway 20 on the weekend

Most Read