‘Bikinishe’ swimwear retailer prompts Better Business Bureau warning

Watchdog has gotten dozens of complaints about company, which has been using fake Vancouver address

Bikinishe has the most complaints received for any business in less than four weeks, according to the Better Business Bureau. (Pexels)

Bikinishe has the most complaints received for any business in less than four weeks, according to the Better Business Bureau. (Pexels)

An online swimwear retailer with a fake Vancouver address is taking your money, but not shipping your order, the Better Business Bureau warns.

An investigation on Bikinishe was launched in February after several customers complained, the bureau said in a release on Monday, on issues such as paying for merchandise that was never delivered, difficulty processing returns and substandard quality merchandise when compared to what was advertised.

“I ordered one bathing suit over a week ago,” one complainant shared. “I paid express shipping. I only paid the extra shipping to receive my bathing suit in time for my vacation. I’ve emailed three times to their so-called customer service and no response. Nor has my package been shipped – no tracking or anything.”

READ MORE: Latest phone scam tricks Vancouver seniors out of $3.1 million

Bikinishe’s profile on the bureau’s website has gained a lot of attention.

Staff received more than 4,600 inquires about the company alone in the first two months of this year, and another 2,700 since the start of March.

“Large numbers of inquiries to a specific business profile is usually an indication that consumers are concerned about the business and are referring to BBB to determine if it is a company they can trust,” the release said.

Sixty-two formal complaints have been made since the beginning of March. All were from the U.S.

“In our database of over 4,300 businesses, Bikinishe also has the largest number of complaints received for any business in less than four weeks.”

Although no complaints have come from Canada, the bureau suspects it will become a problem as the weather gets warmer.

The bureau gives Bikinishe an F-rating.



joti.grewal@bpdigital.ca

Like us on Facebook and follow us on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

B.C. wineries are open for indoor tasting despite new provincial health regulations. Photo- 
50th Parallel Winery, Instagram.
Indoor wine tastings still allowed in B.C., not considered a ‘social gathering’

“Tasting is really just part of the retail experience. The analogy I use is you wouldn’t buy a pair of pants without trying them on.”

The District of Peachland seen from the skies over Highway 97. (Contributed)
Peachland council supports RDCO emergency operations grant application

The district’s emergency operations are managed regionally

Elijah Beauregard, 16, was stabbed in downtown Kelowna on June 27, 2019. He died of his wounds three days later in hospital. His family is raising money to put a memorial bench at his favourite skatepark in Penticton.
Young woman charged in stabbing death of Penticton teen pleads guilty

The teen, who can’t be named, will appear in Kelowna Supreme Court Tuesday

A crane stands in the middle of a fire-ravaged Glenmore Road construction site on Thursday, April 8. (Aaron Hemens - Capital News)
Evacuation order remains in effect around burned Glenmore Road construction site

Assessment of potentially risky crane to take place this afternoon

Kelowna-based company GTEC Cannabis Co. has paid off $6 million in debts. (GTEC Cannabis Co. - Facebook)
Kelowna cannabis company pays off $6M debt

GTEC Cannabis Co. is now one of the few debt-free companies in the sector

Burnaby MLA Raj Chouhan presides as Speaker of the B.C. legislature, which opened it spring session April 12 with a speech from the throne. THE CANADIAN PRESS
B.C. NDP promises more health care spending, business support in 2021 budget

John Horgan government to ‘carefully return to balanced budgets’

The Red Pill Rapper performs to the crowd gathered for the Rally For Food Security at Blackburn Park on Saturday, April 10, 2021. (Kristal Burgess Photography)
The Red Pill Rapper performs to the crowd gathered for the Rally For Food Security at Blackburn Park on Saturday, April 10, 2021. (Kristal Burgess Photography)
Suspicion of ‘fake news media’ makes rally uncomfortable for Salmon Arm event photographer

More than 300 people counted at city park for ‘Rally For Food Security’

A lady wears a sticker given out after receiving a COVID-19 vaccine at a clinic in Richmond, B.C., Saturday, April 10, 2021. THE CANADIAN PRESS
B.C.’s COVID-19 case count slows after last week’s peak

3,219 new cases since Friday, 18 additional deaths

North Cowichan councillor Tek Manhas did not violate the municipality’s code of conduct by posting a sexist meme on Facebook, council concludes. (File photo)
B.C. municipality to take no action against councillor who posted sexist meme

Tek Manhas’s meme doesn’t violate North Cowichan council’s code of conduct, municipality concludes

The former Summerland Asset Development Initiative building on Prairie Valley Road in Summerland was suggested as the site for a temporary transitional housing facility for the community. However, Summerland council has rejected this proposal. (John Arendt - Summerland Review)
Summerland council rejects transitional housing facility

Concerns raised about short timeline and condition of municipally-owned building

Penticton Vees continue their winning streak carrying a 5-0 win title as of Sunday night's hockey action. (Cherie Morgan/Cherie Morgan Photography)
Penticton Vees continue winning streak

Sunday night’s 6-1 win has them with five in a row since the start of the season

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

A sign on a shop window indicates the store is closed in Ottawa, Monday March 23, 2020. The Canadian Federation of Independent Business is raising its estimate for the number of businesses that are considering the possibility of closing permanently. THE CANADIAN PRESS/Adrian Wyld
Small business struggling amid COVID-19 pandemic looks for aid in Liberals’ budget

President Dan Kelly said it is crucial to maintain programs to help businesses to the other side of the pandemic

The National Security and Intelligence Committee of Parliamentarians says that includes attempts to steal Canadian research on COVID-19 and vaccines, and sow misinformation. (AP Photo/Esteban Felix)
Intelligence committee warns China, Russia targeting Canadian COVID-19 research

Committee also found that the terrorist threat to Canada has shifted since its last such assessment

Most Read