Responding to changing population demographic

Interior Savings Credit Union staff in Kelowna engaged in Age Friendly Business training program

Interior Savings Credit Union staff graduates of the age friendly business training program.

For the first time ever,  Canada has more people over the age of  65 than children under the age of 15 and  and that gap is expected to widen.

According to Kathy Conway, Interior Savings CEO, there has never been a more important time to break down the stigmas surrounding age and to build a more inclusive and respectful community.

As part of its goal to become a leader in reducing ageism while also raising the standard of service for those aged 50+, Interior Savings Credit Union set an intention early this year to provide Age Friendly Business training to all its staff.

The program, developed by the Age Friendly Business Academy, raises awareness about some of the key and sometimes subtle challenges associated with getting older and better prepares staff to offer an exceptional experience to their members.

“I applaud Interior Savings for training all of their staff with a foundation course on changes associated with aging, and age-friendly design,” said  Mary Ann Murphy, associate professor at UBC Okanagan’s School of Social Work and Department of Sociology.

“The enthusiasm and willingness of this credit union to respect, include and consider the needs of an aging population demonstrates their foresight in understanding and anticipating rising life expectancy, the international phenomenon of global aging, the imminent growth in the Boomer cohort, and the growing awareness that issues of aging are linked to human rights.

” A recent American Association of Retired Persons report on Age-Friendly Banking highlighted some interesting international ‘best practices’ but also demonstrated that most of these innovations are focused on adapting technology for older clients. Interior Savings’ investment and innovation stands out because they recognize the lasting centrality of human relationships as a core business priority. “

Ageism is an important social issue to tackle, and many businesses like Interior Savings are working to change how we see and serve older adults. Interior Savings would like to encourage other local businesses to consider pursuing this same certification.

“We all have a role to play in helping to create a community where we feel welcome, acknowledged, safe and respected,” said Conway. “We are honoured to be able to play a part in making our community a place we would all want to age into.”

For a business to earn the Age Friendly Business certification, 75% of its employees must complete the training.  To date, nearly 90% of Interior Savings’ 500 employees have successfully completed this program.

 

Just Posted

Two fires caused by lightning at Big White last night

The fires are currently being contained

Complete list of B.C. Interior wildfire coverage

Up-to-date information on blazes happening the Kamloops Wildfire Centre

Three fires sparked in Peachland overnight

BC Wildfire working on scene

UPDATED: Traffic between Peachland and Summerland now getting through slowly on Highway 97

Motorists may use an alternate route via Highway 97C, Highway 5A and Highway 3

Blasting set to start in West Kelowna’s Tallus Ridge neighbourhood

Blasting being done to prepare for 10th and 11th phases of development

Neighbours jump into action after grass fire ignites 10 feet from Kelowna home

Multiple fire halls responded to a grass fire on the 800 block of Mount Royal Drive.

Hockey trip fraudster receives house arrest

Man duped 16 families with Okanagan Elite Hockey Association out of over $100,000

Four wild fires still burning near Keremeos

One fire was extinguished and another reported after lightning came through area

‘Amazing Race Canada’ competitors face B.C. challenge

They drove Corvettes, mastered falconry basics, and ate blueberry pie in the Cowichan Valley

Installers to battle Team B.C.

Exhibition men’s fastball Saturday in Vernon

Grizzly bear jumps in river, chases B.C. kayaker

The bear got a bit too close for comfort along the Elaho River near Squamish

Parks Canada looks to shine light on cloudy future for historic sites

A plan is in place to produce 10-year plans designed to turn around sagging attendance figures

B.C. poet shines a bright light on struggle with homelessness

Book launch for John La Greca’s Homeless Memorial is at Vernon’s Gallery Vertigo July 21.

Ontario police say attack on Muslim man was motivated by hate

Two men, aged 27 and 19, have been charged with assault in the incident

Most Read