The District of West Kelowna’s snow removal efforts have succeeded in clearing all District roads after this week’s massive snow storm and will now move on to maintenance and clean-up.
“It has been an incredibly busy few days as we tackled the mountains of snow that covered our community, but I am happy to report that all West Kelowna roads have been cleared at least once,” says Chris Anderson, Roads and Contract Supervisor. “I would like to thank the residents of West Kelowna for their patience as we worked through an extremely challenging clean up resulting from Sunday and Monday’s snow storm event.”
The District’s roads maintenance contractor, AEL, will continue plowing roads through the week as required.
“AEL has done an outstanding job and we are very pleased with the around-the-clock attention they gave West Kelowna streets during one of the most significant snow events we’ve seen in years,” says Anderson. “AEL’s operators, many West Kelowna residents themselves, have been extremely professional and worked day and night to make our streets safe.”
Additionally, Operations staff from the District’s Bartley and Elliott Road offices have also been instrumental in ensuring the clean-up moved swiftly, focusing on areas like sidewalks, transit infrastructure, mail boxes and District facilities, says Anderson.
“Although we received calls from many upset individuals and we sympathize with their frustration, most people understood that this was an unusual amount of snow and that we needed to work flat out to ensure our priority roads were safe before tackling the local roads,” says Anderson.
The District Roads Department received more than 400 calls and 150 emails from residents in a three-day period. Due to the volume of calls, the District is unable to personally connect with all callers, but if any outstanding issues remain or a road has not been cleared at least once, residents can call 778-797-2225 or email firstname.lastname@example.org.
Residents are reminded that snow plows cannot avoid depositing snow in front of driveways and on sidewalks, particularly given the large volume of snow that fell. Residents can help to minimize deposits by shoveling snow to the left when looking at the home and aid in clean-up efforts by not parking vehicles on the street.
Many residents in West Kelowna need help to remove snow from their driveways or sidewalks. The District encourages residents to lend a helping hand to those who need it and be a District Snow Star. Residents nominated for helping others clear snow are eligible to win a great prize at the end of the snow season. Find out more at districtofwestkelowna.ca.