Rutland IGA keeps community-forward attitude despite corporate operation

Manager Todd Roberts said his Rutland clientele are the “salt of the earth”

Despite no longer being community-owned, the Rutland IGA is still very much community forward.

The store was put under company ownership in 2017 but has kept up its reputation as a friendly and welcoming store.

Store Manager Todd Roberts has worked at the store for eight years, six with the previous owner, his father-in-law Dennis Mitchell.

“My father-in-law ran [IGA] for 30 years. He was a butcher and had an opportunity to buy it—which he did. He ran it for that period of time until about 2017 when we converted to a company store.”

Manager Todd Roberts sitting down with one of his employees for lunch. (Michael Rodriguez – Kelowna Capital News)

READ MORE: What the heck is this? Smiling spider-crab-thing outside Lake Country home

READ MORE: Payphones: A dying fad in Kelowna

Corporate ownership has not affected the heart of the Rutland IGA. It’s a very relaxed, comfortable environment, in which you see cashiers, deli-workers and even Roberts himself joking around and having fun at work. Something that they believe sets them apart from the competition.

“My father-in-law was very involved in the community through various organizations, so he made sure that this store was part of the community through donations and staffing,” said Roberts.

“As a whole, Rutland has been a very community-oriented place. I think that was his focus, that this was a central hub for people to come to get their groceries and be a regular customer. Somebody that you could smile and say hi to on a regular basis.”

The community-friendly environment of the store even resulted in a relationship and subsequent marriage for Roberts.

“10 years ago, I used to work at [the liquor store next door],” said Roberts.

“She was the bakery manager, she started here when she was fifteen and she was here until about four years ago. “

And none of it would’ve been possible without the customers.

“The people here are the salt of the earth. Down to earth people that are hard-working, care for each other and the community,” said Roberts.


@michaelrdrguez
michael.rodriguez@kelownacapnews.com

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Car crashes into power pole, causes outage across part of West Kelowna

The incident occurred at the 3400 block of Elk Road on the night of March 31

UPDATE: 6.5-magnitude earthquake in Idaho shakes B.C. Interior

An earthquake was reportedly felt just before 5 p.m. throughout the Okanagan

West Kelowna pauses Re-leaf Program after COVID-19 confirmed at local nursery

Tree deliveries are paused until further notice after outbreak confirmed March 31

COVID-19: Non-profit 3D printing face shields for local hospital

‘The response has been completely overwhelming’

Outbreak of COVID-19 at West Kelowna agricultural business; 14 cases confirmed

75 workers are in isolation — 63 migrant workers and 12 local workers

WATCH: Peachland boy gets a birthday parade

West Kelowna Party Parades made their way down to celebrate Josh Cardiff’s sixth birthday

UPDATE: Coronavirus concerns prompt event cancellations across the Okanagan

This is a running list of events cancelled across the Okanagan

Liberals delay release of 75% wage subsidy details, costs: Morneau

Program will provide up to $847 per week for each worker

World COVID-19 update: NATO suspicious of Russian military drills; Cruise ships ordered to stay at sea

Comprehensive update of coronavirus news from around the world for Wednesday, April 1

Community drums up support for North Okanagan hospital workers

Even health care workers and fellow first responders turned out to show love

South Okanagan first responders salute hospital workers

“You’re awesome” and “Thank you” say Penticton first responders, passing by emergency entrance

John Horgan extends B.C.’s state of emergency for COVID-19

Premier urges everyone to follow Dr. Bonnie Henry’s advice

Two inmates at prison housing Robert Pickton test positive for COVID-19

Correctional Service of Canada did not release any details on the identities of the inmates

‘April Fools’ social media prank leads to criminal investigation in Osoyoos

Post claims individuals will be canvassing door to door seeking housing for seasonal workers

Most Read