Volunteer: Managing volunteers a robust, changing, complex process

Now there's a guide which outlines the major functions fulfilled by those who manage volunteers.

I interact daily with people who manage volunteers. These people can be paid or volunteer and work full or part-time. In fact, some manage volunteers ‘off the side of their desk’ so to speak.

What all of these individuals share, is recognition that managing volunteers is a robust, ever changing and complex process.

How does one go about recruiting the ideal person for this position? What needs to be done and how do you write an effective position description?

The HR Council for the Nonprofit Sector has come to our rescue. They have developed National Occupational Standards for Managers of Volunteer Resources.

This guide outlines the major functions fulfilled by such a position along with the associated responsibilities and tasks. There is a separate list detailing the tools, equipment, supplies and materials needed to fulfill the work.

Knowledge, abilities and skills are listed as are behaviours, attitudes and personal characteristics required by individuals involved in this vital role in your organization.

This is an amazing resource for supervisors planning to hire a manager of volunteers or for someone currently working in the field who needs to write down what and how they do what they do.

Of the nine major functions described, the fourth is ‘provide volunteer orientation’. The task list includes: arrange orientation, conduct orientation, confirm volunteer placements, and provide for placement-specific training.

Under each task is a list of subtasks and supporting knowledge and abilities.

Reading this information gave me an ‘ah ha’ moment. This one document provides comprehensive content in language that makes sense.

We will be using this information in our latest updating of our Overview of Volunteer Management Course.

You can find the national standards on our website at kcr.ca. Check it out and see how your position description stacks up.

Just Posted

B.C. freestyle skier wins gold

Cassie Sharpe of Comox shines in the halfpipe

Lake Country couple to be recognized with heritage award

James, Anita Baker will receive the Central Okanagan Heritage Society’s Distinguished Service Award

Flipped car snarls Kelowna rush hour traffic

North-bound traffic on Highway 97 backed up Monday afternoon

Suspect in West Kelowna home break-ins apprehended

Police say 31-year-old West Kelowna man is in custody and is also wanted on Canada-wide warrants

UPDATE: Kelowna snowboarder being mourned at Big White

He was a local snowboarder, who went to Rutland high school.

Hope raises thousands for two Kelowna charities

The event Hope in Her Eyes managed to raise more than $17,000 for two Kelowna non-profits

How to keep local news visible in your Facebook feed

Facebook has changed the news feed to emphasize personal connections. You might see less news.

Virtue and Moir end ice dance careers with Olympic gold

Virtue and Moir’s gold medal win at the Olympics makes them the world’s most decorated figure skaters

Canadians find living in small spaces teaches creativity

Canadian families choosing to live in small spaces to bring closeness to children

NDP Health Minister calls to offer woman seat on Interior Health Board

Joyce Beddow-Buckland of Ashcroft was surprised by the call, and accepted the offer.

No decision yet from Sagmoen bail hearing

Provincial court judge is expected to decide next week if Silver Creek man to remain in custody

SAR suspends search for missing man at Sun Peaks

RCMP will continue to search for a missing man near Kamloops but SAR has suspended their role

Vagina Monologues hits the Kelowna stage this week

Okanagan production set to target a hot topic: vaginas

Lottery will help save children’s lives

Each ticket gets you a chance to win a lot of money, while helping a lot of kids

Most Read