Volunteer: Make a difference on the Crisis Line

Classes fill up quickly and the application deadline for the next training is Dec. 5.

Kelowna Community Resources has operated the Crisis Line (1-888-353-2273) in Kelowna for over 36 years.

The Crisis Line, a community “safety net”, provides free, confidential telephone services to people looking for a non-judgmental, compassionate ear, emotional support and information about community resources. People of all ages call the Crisis Line for a variety of reasons. They could require information about counselling or their health. They may be concerned about a loved one’s behaviour. They may need help working through a relationship problem. Sometimes they are struggling with suicidal thoughts.

Regardless of the reason for the call, over 4,000 callers per year are greeted by a call worker who is sincerely interested and caring and who is committed to being both supportive and empowering.

Volunteering on the Crisis Line is a rewarding experience. Volunteers learn new and useful skills which are particularly of interest to people wishing to develop marketable skills in social services.  Volunteers know that they are truly making a difference when they volunteer and feel that they have the opportunity to continually grow their “helping” skills.

The Crisis Line is looking for genuine, caring and reliable people who are eager to support people in need and willing to learn and grow their listening skills.

The Crisis Line is available 24/7/365 and therefore shifts are flexible and accessible. Volunteers receive training both in a class room setting and in practise sessions on the line.

Training takes place four times a year with the next session beginning in early January.

Classes fill up quickly and the application deadline for the next training is Dec. 5.  For information please contact Janet at 250-763-8058, ext. 233, or email crisisline@kcr.ca.


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