Delta operations returning to normal after systems outage

Delta operations returning to normal after systems outage

WASHINGTON — Delta flights are departing and a ground stop has been lifted after a systems outage Sunday night led to departure delays and cancellations.

In a statement posted on the Atlanta-based airline’s website at 11:45 p.m., CEO Ed Bastian apologized to customers who were impacted by this “frustrating situation.”

Delta says about 150 flights have been cancelled, with more expected.

Bastian says this type of disruption “is not acceptable to the Delta family who prides itself on reliability and customer service.”

Delta says a waiver has been issued for travel scheduled on Jan. 29 and 30, for rebooking by Feb. 3.

In August, Delta suffered a computer breakdown after a power outage in its operations centre. The airline cancelled more than 2,000 flights over three days.

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An earlier version of this story misspelled the word “cancelled.”

Josh Boak, The Associated Press

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