More work to be done on B.C. government computer system: auditor

Progress made on B.C. computer system: auditor

VICTORIA — British Columbia’s auditor general says the government has made progress in addressing potential privacy issues with a problematic computer system, but there’s still work to be done.

Carol Bellringer’s office first audited the $182-million Integrated Case Management System in 2015 and found it was incomplete and did not protect sensitive personal information.

The system, used by the ministry of social development and social innovation, dates back to 2008 and was meant to replace outdated computer systems used to deliver social programs including child protection, child-care subsidies and income assistance.

The auditor general’s office released a progress audit on Monday that says the government has made “significant effort” to improve the system, especially when it comes to those who can access client information.

However, Bellringer says the ministry still has work to do, including a full review of inactive accounts, such as those for employees who have moved to other jobs or have left the public service.

She says the government has also provided “only minimal information” on the system’s operating costs, and more information is needed to ensure transparency.

The ministry reports it has fully or substantially completed each of the eight recommendations made in the initial audit, but Bellringer says her office assessed six of the recommendations as being partially complete.

The progress audit did not evaluate the other two recommendations about the quality of client information because the auditor determined there was a lower risk that the ministry hadn’t addressed them.

“This difference of opinion is largely because the ministry based its progress on the effort of addressing each recommendation and we looked and whether it had achieved the recommendation,” Bellringer says.

The ministry has made continued progress since the latest audit was conducted, she adds.

The Canadian Press

Just Posted

Kelowna among Top 20 “rattiest” cities

Rats — they’re here and they’ve earned Kelowna a dubious distinction

Residents still have concerns over Kelowna social housing project

How will this new 46-unit temporary social housing project mix in with the businesses on Commerce Avenue?

Accepting nominations for first business awards

The Grant Thornton LLP Thompson Okanagan Business Excellence Awards takes place in June

Wrestlers invade Kelowna and Vernon

Wrestling events this weekend benefit numerous Okanagan charities

Kelowna transit to adopt NextRide technology

Technology to reduce time lost waiting for the bus

Peppa Pig draws a crowd

Okanagan toddlers squirming with excitement over Peppa Pig

Small aircraft touches down on Calgary street

The twin-engine plane was apparently short on fuel forcing an emergency landing

Issues split Trump and Macron, handshakes and kisses aside

Donald Trump and French President Emmanuel Macron professed a sunny, best-friends relationship

How hospitals prepare for mass-casualty incidents

Code Orange alerts explained following the Toronto van attack

Jury to deliberate after Cosby painted as predator

A jury of seven men and five women are to decide actor Bill Cosby’s fate

Memorial to victims of Toronto van attack continues to grow

The subway station where a van was used to run down pedestrians has reopened in Toronto

South Okanagan woman allegedly had 6 years of SPCA complaints

Penticton woman is set to go to trial on animal cruelty charges on Thursday in provincial court

Okanagan College students show skill

Trio clean up at provincial Skills Canada competition

B.C.’s living wage increase curbed due to MSP cuts, child care subsidy: report

Living wage varies between $16.51 in north central B.C. to $20.91 in Metro Vancouver

Most Read