B.C.’s responsible gambling program expands to all gaming centres

GameSense to operate at more locations and in cozier environments

People needing help with their gambling will now have an easier way to access resources thanks to an enhanced BCLC program that was rolled out in Chilliwack this week.

Launched in 2009, the BC Lottery Corporation’s GameSense is a program focused on responsible gambling. Now, it’s been revamped and Chilliwack is the first gaming centre in B.C. to take advantage of it.

Officials were at Chances Chilliwack on Thursday to make the announcement.

Previously, only GameSense advisors were in place at B.C. casinos, but by the fall of 2019, advisors will be in every gambling facility across B.C.

In addition to the expanded GameSense advisor presence, BCLC has also invested in new GameSense information centres, which are welcoming spaces that encourage players to visit and learn more about how games work, talk with a GameSense advisor or just take a break.

Chances Chilliwack is the first community gaming centre in B.C. to have both a GameSense advisor plus a GameSense information centre. Michael Verhoef is the advisor in Chilliwack and will be manning the info booth at Chances.

“It is truly rewarding to be interacting with customers every day, sharing information on how the games work or how to stick to a budget, and encouraging players to adopt healthy behaviours and attitudes towards gambling,” said Verhoef.

He’ll be on hand to chat one-on-one with gamblers. He’s trained to answer questions like the odds of winning and losing, and myths about gambling.

GameSense is a responsible gambling program designed to encourage players to adopt behaviours and attitudes that can reduce the risk of developing gambling addictions. It includes setting time and money limits, as well as being open and honest with friends and family about personal gambling habits.

READ MORE: Responsible gambling week offers guidance

READ MORE: Chances Chilliwack opened six years ago

BCLC wants to continue to remind players that gambling is a form of entertainment, not a way to pay off your mortgage or a retirement plan, says Sarah Morris, BCLC media relations.

“I am proud of our efforts to invest in and enhance player health supports here in Chilliwack,” said Jamie Wiebe, BCLC director of player health. “Research shows that on-site advisors are a valuable resource in the promotion of responsible play and reduction of gambling-related harms.”

The GameSense program has proven to be extremely effective in promoting responsible gambling and positive play behaviours. Currently, the advisors have approximately 55,000 interactions with customers at B.C. casinos each year.

Though not manned 24/7, the GameSense info centre at Chances Chilliwack will always be open and have resource information.

Verhoef will be there working peak hours Wednesdays to Sundays. His hours are posted publicly at the booth, alongside his work cellphone number, for those in need of help.

“I look forward to building strong relationships with players and staff here at Chances,” says Verhoef.


 

@PhotoJennalism
jenna.hauck@theprogress.com

Like us on Facebook and follow us on Twitter.

 

(Jenna Hauck/ The Progress)

Just Posted

Okanagan’s oldest mayor shows no sign of slowing down

Mayor James Baker has decades of history in his political career

Support for Penticton shooting victim

A GoFundMe has been started for one of the four people killed April 15

Kelowna man sets personal best at 2019 Boston Marathon

Vik Bains returns from Boston with a sub-3 hour time

Truck crashed and dumped near Predator Ridge

Police are looking for two men in connection with a stolen vehicle

FOODIE FRIDAY: Brodo Kitchen makes special poutine

Brodo Kitchen features homemade comfort food and a spin on Gnocchi, transformed into poutine

Storytelling preserves Secwepemc culture, history in Shuswap

Neskonlith councillor Louis Thomas to share his craft at Word on the Lake Writers’ Fest in Salmon Arm

Flooding, climate change force Quebecers to rethink relationship with water

Compensation for victims of recurring floods limit to 50% of a home’s value, or a maximum of $100,000

Storms blast South, where tornadoes threaten several states

9.7 million people in the Carolinas and Virginia at a moderate risk of severe weather

Private cargo ship brings Easter feast to the space station

There are three Americans two Russians and one Canadian living on the space station

Notre Dame rector: “Computer glitch” possible fire culprit

The fire burned through the lattice of oak beams supporting the monument’s vaulted stone ceiling

Man seriously injured after driving wrong way down B.C. highway

Police say the driver hit a transport truck, then another car after merging from the off-ramp onto highway

Candidates ready for Summerland Blossom Pageant

Royalty pageant will be held at Centre Stage Theatre on May 3 and 4

Shuswap society finds pets often suffer in domestic abuse cases

SPCA, SAFE Society working together to provide shelter for pets of women fleeing abuse

Most Read