BC Transit bus (Dave Eagles/Kamloops This Week)

BC Transit ordered to pay blind woman $11K after driver fails to call out stops

Helen McFadyen filed a complaint with the B.C. Human Rights Tribunal following a pair of incidents

  • Apr. 17, 2019 10:30 a.m.

–– Kamloops This Week

BC Transit has agreed to pay more than $11,000 to a legally blind woman who was mistreated by Kamloops bus drivers.

Helen McFadyen filed a complaint with the B.C. Human Rights Tribunal following a pair of incidents — one in late 2017 and the other in early 2018.

On both occasions, McFadyen said she was a passenger on a Kamloops transit bus.

She said on one occasion, her driver failed to call out stops, as required by BC Transit policy, and on another occasion the driver announced stops in a “disrespectful” manner.

BC Transit acknowledged McFadyen’s complaints and apologized to her. The transit provider also agreed to pay McFadyen $10,000 “for injury to dignity, feelings and self respect,” as well as $1,500 for expenses.

McFadyen has since moved to Victoria from Kamloops.

Tim Petruk, Kamloops This Week

Like us on Facebook and follow us on Twitter.

Just Posted

Kelowna Memorial Cup committee visits 2019 tournament in Halifax

The committee wants to get a first-hand look at how the tournament is organzied

Boil water notice in effect for Lake Country

A broken water main leads to boil water notice in the District of Lake Country

Popular Peachland park reopens

Hardy Falls Regional Park has been closed from flood damage since 2017

UPDATE: Water main break floods Lake Country roads

Glenmore Road and Highway 97 are affected by the water main break

BrainTrust launches annual helmet program in Kelowna

Three students received free helmets at the May 22 launch at Belgo Elementary School

Federal tourism minister announces new national strategy in Armstrong

Mélanie Joly announced funding available for rural communities and other parts of the new strategy

Okangan MP welcomes plan to fight human trafficking

Mel Arnold applauds Conservative plan for A Safer Canada

B.C. woman left ‘black and blue’ after being pushed off 40-foot cliff at lake

West Shore RCMP looking for witnesses as investigation continues

VIDEO: Suspected arson sends five to Abbotsford hospital with smoke inhalation

Man seen throwing flammable substance in van, lighting it on fire next to home

Okanagan elementary schools help Chinook salmon

Kingfisher is hosting a series of field trips to release the school-raised salmon

Summerlanders urged to travel by bike

Bike to Work Week and Bike to School Week run May 27 to June 2

Update: South Okanagan dangerous offender to redo court process

Administrative error results in do-over for trial against Ronald Arthur Teneycke

Summerland Giant’s Head Run features Retro ’80s theme

Event will be held Saturday, June 1 at 6 p.m.

Music and comedy event benefit Okanagan woman’s cancer battle

Fundraiser for Sue Folliott Sunday, May 26 at The Kal

Most Read