Halcyon Hot Springs Resort’s cabins and chalets are open during the COVID-19 crisis, although the pools are closed. File photo

Halcyon Hot Springs Resort’s cabins and chalets are open during the COVID-19 crisis, although the pools are closed. File photo

Halcyon Hot Springs Resort staff receive threats while working during COVID-19 crisis

The threats come even as the resort has shut down most of its operations during the crisis

Halcyon Hot Springs Resort general manager Sandra Gregory said she and her staff have received threats from the public as they continue to work during the COVID-19 crisis.

While many people think the resort has been running all of its spa services during the crisis, Gregory said the only thing that has remained opened for guests is chalet rentals.

Gregory said one of the most recent threats impacted many of her staff.

“The threats were significant. We had someone come on our property and take pictures of my staffs’ license plates,” said Gregory. “The person then tried posting pictures of the plates online.”

Gregory said she’s also received threats from people over the phone.

“I’ve also received three of four voicemails from people telling me how disgusting I am as a person,” said Gregory.

“That was quite a shock to me.”

Gregory said at least one of her employees has also been harassed outside of the workplace.

“One employee told me that they’d been in the grocery store and someone actually held their breath as they walked passed them because they found out they were working at the resort,” said Gregory.

After all the incidents, Gregory said her staff have been afraid to drive around in the resort’s work vehicle.

Despite the backlash, Gregory said she’s just trying to keep her business afloat for now — particularly since it has lost 85 per cent of its revenue since the beginning of March.

Gregory said she’s also had to lay off 95 per cent of her staff during the COVID-19 crisis.

Despite the public backlash, Gregory said she and her remaining staff have gone above and beyond to mitigate the threat of COVID-19 at the resort.

“From the start, our business has discouraged visitors from going to Nakusp or other local communities,” said Gregory. “We’ve also isolated our own staff and put in social distancing measures at the resort.”

Gregory said she’s also added additional cleaning procedures and screening policies for visitors coming to the resort.

The resort has also been following recommendations from Interior Health to make sure its safety standards are up to par, according to Gregory.

Gregory emphasized that she’s also only taken a couple of reservations over the last month while major renovations occur at the resort.

Ainsworth and Nakusp Hot Springs closed over a month ago due to the COVID-19 crisis.

READ MORE: Halcyon Hot Springs under new ownership


@connortrembley
connor.trembley@castlegarnews.com

Like us on Facebook and follow us on Twitter.

spring

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

The organizer of a Kelowna protest against COVID-19 restrictions was fined by the RCMP for the third time Saturday, Jan. 16, 2021. (File photo)
COVID-19: Organizer of Kelowna anti-restriction protest ticketed for third time

The individual’s latest ticket for $2,300 was handed out by RCMP at an anti-lockdown rally Saturday

Mount Boucherie Secondary School is one of three Kelowna schools with confirmed cases of COVID-19, according to an update from the school district Saturday, Jan. 16, 2021. (File photo)
COVID-19 confirmed at 3 Kelowna schools

Interior Health has confirmed exposures at Mount Boucherie, Springvalley and South Rutland schools

Justin Kripps of Summerland and his team have competed in Olympic action and World Cup competitions in bobsleigh. (Jason Ransom-Canadian Olympic Comittee).
QUIZ: Are you ready for some winter sports?

It’s cold outside, but there are plenty of recreation opportunities in the winter months

A map released by the BCCDC on Jan. 15 shows the number of new COVID-19 cases reported for each local health area between Jan. 3 and 9. (BCCDC Image)
Salmon Arm and Vernon see increase in new COVID cases, curve flattening elsewhere

The rate of new cases is levelling off in Kelowna, Penticton and Revelstoke.

(BC Conservation Service)
Hunter charged, fined for poaching immature moose in West Kelowna

Richard Fischer pled guilty to two charges under the BC Wildlife Act

Keith the curious kitten is seen on Nov. 4, 2020 at the Chilliwack SPCA. Friday, Jan. 22, 2021 is Answer Your Cat’s Questions Day. (Jenna Hauck/ Chilliwack Progress file)
Unofficial holidays: Here’s what people are celebrating for the week of Jan. 17 to 23

Answer Your Cat’s Questions Day, Pie Day and International Sweatpants Day are all coming up this week

A health-care worker prepares a dose of the Pfizer-BioNTech COVID-19 vaccine at a UHN COVID-19 vaccine clinic in Toronto on Thursday, January 7, 2021. THE CANADIAN PRESS/Nathan Denette
COVID-19: Provinces work on revised plans as Pfizer-BioNTech shipments to slow down

Anita Anand said she understands and shares Canadians’ concerns about the drug company’s decision

Tourists take photographs outside the British Columbia Legislature in Victoria, B.C., on Friday August 26, 2011. A coalition of British Columbia tourism industry groups is urging the provincial government to not pursue plans to ban domestic travel to fight the spread of COVID-19. THE CANADIAN PRESS/Darryl Dyck
B.C. travel ban will harm struggling tourism sector, says industry coalition

B.C. government would have to show evidence a travel ban is necessary

(Phil McLachlan - Capital News)
‘Targeted’ shooting in Coquitlam leaves woman in hospital

The woman suffered non-life threatening injuries in what police believe to be a targeted shooting Saturday morning

Half of the most expensive homes are on 2080 Mackenzie Crt, which is across the street from Revelstoke Mountain Resort. (Liam Harrap/Revelstoke Review)
The 10 most valuable homes in Revelstoke for 2020

Combined, the properties are worth more than $35M

JaHyung Lee, “Canada’s oldest senior” at 110 years old, received his first dose of the COVID-19 vaccine on Thursday, Jan. 14, 2021. He lives at Amenida Seniors Community in Newton. (Submitted photo: Amenida Seniors Community)
More than 20 days have passed since the last case of COVID-19 was confirmed at Lakeside Manor. (File photo)
Salmon Arm retirement facility reopens social areas after COVID-19

More than 20 days have passed since last confirmed case at Lakeside Manor

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

A unique-looking deer has been visiting a Nanoose Bay property with its mother. (Frieda Van der Ree photo)
A deer with 3 ears? Unique animal routinely visits B.C. property

Experts say interesting look may be result of an injury rather than an odd birth defect

Most Read