Google Maps

Hotel Zed wins award for going the extra mile for employees

Accent Inns Inc. won the 2019 Employees First Award.

A Kelowna hotel has earned an award for its treatment of employees by providing them with hotel training and gifts on their first day of work.

Accent Inns Inc. won the 2019 Employees First Award, presented at the BC Tourism Industry Conference Gala, as part of the 2019 Tourism Industry Awards. The Employees First Award recognizes a British Columbia tourism industry employer who has upheld high standards of excellence in human resources and people management practices, according to the hotel branch in a news release.

Based on feedback from their employee survey, Accent Inns has rolled out a brand new “Welcome to Hotel Awesomeness Training,” or “WHAT?“ onboarding program for employees of Accent Inns and Hotel Zed.

The program provides new staff with branded gifts on their very first day that are tied to the company’s core values. Additionally, the company sets its employees up for success with comprehensive training, two-way feedback and celebrations when the employee hits their 30, 60, and 90-day milestones, the release said.

“We are thrilled and honoured to have won the Employees First Award,” says Mandy Farmer, CEO and president of Accent Inns Inc. “The happiness of our staff has always been the most important metric when considering our culture.”

The company’s 2018 Employee Survey results showed 95 per cent (up from 85 per cent in 2017) of staff agreeing or strongly agreeing with the statement: “I am happy to be here.”

In terms of turnover/longevity, an impressive 22 per cent of staff have been with one of the hotels for more than 10 years.

Just Posted

Rockets’ tiebreaker for playoff berth a franchise first

The Rockets travel to Kamloops for a do-or-die match against the Blazers

‘Our sales are hurting’ Kelowna music hub takes hit after big competition moves in

Milkcrate Records still taking a hit after Sunrise Records moved into town 2 years ago

Construction set to begin on new roundabout in Lake Country

Construction is scheduled from April until July

Okanagan Golf Club welcomes proposed additions to courses

Kelowna City Council is discussing putting housing units on the 18th hole of the Quail

Kelowna cat hit by car uses seven of nine lives, needs help for surgery

Seven is currently recovering at the SPCA in Kelowna

Five highlights in the 2019 federal budget

Latest budget includes a sprinkling of money for voters across a wide spectrum

2019 BUDGET: As deficit grows, feds spend on job retraining, home incentives

Stronger economy last year delivered unexpected revenue bump of an extra $27.8 billion over six years

Newfoundland man caught after posting photo of himself drinking and driving

The 19-year-old took a photo of himself holding a beer bottle and cigarette while at the wheel

Carfentanil found in 15% of overdose deaths in January: B.C. coroner

Carfentanil is 100 times more powerful than illicit fentanyl and used to tranquilize elephants

Kids found playing darts with syringes in Vancouver Island park

Saanich police is urging people to throw out their syringes properly and safely

Disappearance of Merritt cowboy now deemed suspicious: police

Ben Tyner was reported missing when his riderless horse was discovered on a logging road

From celebrity weddings to Burning Man: artist brings exhibition to South Okanagan

Bentley Meeker, international light artist, has been commissioned by Robert De Niro and Billy Joel

Stampeders to rock and roll on Shuswap Lake

Waterway and Twin Anchors houseboat companies host May long weekend concert

RCMP divers find Volkswagen Beetle in B.C. river, two teens still missing

A woman, 18, and boy, 15, remain missing after plunging into Pend d’Oreille River

Most Read