Nelson couple’s holiday turns to nightmare

‘Their disregard for passenger safety was unconscionable’

A Nelson couple’s cruise of a lifetime turned into a hellish holiday as construction crews created havoc on the ship for their entire 15-day journey.

“Their disregard for passenger health and safety was unconscionable,” sad Anne Cavicchi, who along with husband, Doug, are relieved to be back home after the journey.

The couple, among 2,000 people on the Norwegian Sun that left Miami on March 16, said they were told before leaving that work was going to be done on the ship. But the Cavicchis didn’t believe it would ruin their vacation.

“We weren’t going to let that bother us,” said Cavicchi, adding, “we were sure there would still be so much to enjoy.”

Shortly into the trip, it became clear the work being done was not minor.

“It soon became apparent that their ‘enhancements’ meant some venues were closed for the entire cruise,” said Cavicchi, adding that large portions and decks on the ship were closed off and “in the open areas, it was often so noisy from grinders, sanders and other equipment that you couldn’t be there.

“There was also dust, particulate, fumes, and who knows what else circulating in the air.”

Cavicchi said the issue worsened a few days later as the ship became “a full-on construction zone.”

“Health issues were occurring as a result of fumes and chemicals on the ship! I never dreamed I would spend so much of our trip with varying degrees of symptoms including sore, itchy, red, puffy, and runny eyes as well as a runny nose and hoarse throat as a result of their ongoing renovations,” said Cavicchi, adding that shore stops did offer some relief.

Once back on the ship, however, the symptoms returned.

“There was not much escaping it, and you never knew where it would be the worst. Many times, I found myself running back to the cabin to lay down with a cold cloth over my eyes,” said Cavicchi. ”Have you ever been near tear gas? That’s what it felt like at times — the same symptoms and severity for me. The construction workers were in masks and protective suits — the products they were using were toxic and dangerous.”

When the cruise mercifully ended on March 31 in Los Angeles, the couple was offered a 25 per cent discount on a future cruise with Norwegian Sun.

Cavicchi responded “not likely” when asked if they will consider the offer.

Since arriving home, Cavicchi said she did go to the doctor to get checked while her husband is feeling OK.

“I’m hoping for no long-term issues,” she said.

Norwegian Sun management stated in a March 16 letter to all passengers, “We apologize for any inconvenience this may cause and are doing everything we can to minimize any impact. We appreciate your understanding as we work to enhance the onboard experience.”

Norwegian Sun sent a second letter to passengers on March 27, offering the 25 per cent discount and apologizing “for the inconvenience.”

Just Posted

New Lake Country school sports fields to include track and field oval

School rec facilities to be developed on former Aspen Grove golf course

Freezing rain, some snow forecasted for Okanagan-Similkameen-Shuswap

Environment Canada forecasting freezing rain and snow for much of the region

Rockets stumble again, lose 6th straight to Moose Jaw Warriors

The Rockets will have to bounce back with weekend games against the top two teams in the league

UPDATE: Homeowners keep fire at bay in Oyama garage

Fire crews are reportedly on scene of a structure fire on Broadwater Road

Comedians to share laughs to help Kelowna school

Fundraiser begins effort to replace $20,000 stolen from South Rutland Elementary PAC

Music Rundown: Where you should be watching live music this week

Fill your calendar this week with these great shows

Body of Canadian miner found after African kidnapping

Kirk Woodman’s body was discovered 100 kilometres from the site where he worked for Progress Mineral Mining Company in Burkina Faso

Study finds more than half of food produced in Canada wasted

The study released Thursday is the world’s first to measure food waste using data from industry and other sources instead of estimates

Snowed-in Austrian nuns insist they’re staying put

Authorities have deployed heavy equipment to clear snow and fallen trees blocking the road to the monastery

Chiasson nets shootout winner as Oilers edge Canucks 3-2

Edmonton moves one point ahead of Vancouver

B.C. chief says they didn’t give up rights for gas pipeline to be built

Hereditary chief: no elected band council or Crown authority has jurisdiction over Wet’suwet’en land

Thieves steal thousands from 140 Coast Capital Savings members

Online fraud tactics included phising and ‘brute force’ in November and December

Condo rental bans may be on way out with B.C. empty home tax

Many exemptions to tax, but annual declarations required

UPDATE: B.C. boy, aunt missing for three days

The pair are missing from Kamloops

Most Read