Thinkstock photo

Phone scam reported from West Kelowna

The city is warning its customers of a scam involving water utilities

West Kelowna utility customers are being advised the city never calls residents to demand payment or to issue threats of turning off services, according to the City of West Kelowna.

The city has heard from a customer saying that her mother had received a threatening phone call Tuesday, March 6. The phone scam involved an immediate demand for payment and a threat that the water was about to be turned off.

West Kelowna RCMP has been informed of the incident.

Related: How Okanagan seniors can outsmart scammers

The City of West Kelowna does not accept credit cards, nor does it request payments or financial information over the phone.

What can residents do if they receive such a phone call? Hang up. If possible, please note any number that comes up on call display and provide it to West Kelowna RCMP via the non-emergency line at 250-768-2880, said the city.

If you have questions or concerns about your West Kelowna water bill, please call the city’s Utility Billing Department staff at 778-797-8850. The line can be busy, so if no one answers, please leave a message and staff will get back to you as soon as possible. Customers can also leave a message after hours (before 8:30 a.m. and after 4:30 p.m.) with a daytime phone number that staff can call, or email UB.Finance@westkelownacity.ca.

To report a typo, email:
newstips@kelownacapnews.com
.


@KelownaCapNews
newstips@kelownacapnews.com

Like us on Facebook and follow us on Twitter.

Just Posted

5 tips for talking to your kids about cannabis

Health officials recommend sharing a harm reduction-related message.

B.C.’s proportional representation referendum: The case against switching to PR

Opponent says there’s more accountability with ‘first-past-the-post’

Kelowna teen to speak to agriculture minister for World Food Day

Justin Kulik will present his petition to the Ministry of Agriculture on World Food Day

B.C.’s proportional representation referendum: The case for switching to PR

Proponent says PR will give B.C. better political representation

To change, or not to change, that is the proportional representation referendum question

B.C. residents to be asked to decide how they want vote for MLAs in the future

Your morning news in 90: Oct. 15, 2018

Tune in for 90 seconds to get the top headlines for the Okanagan, Shuswap and Similkameen.

Private marijuana stores should shut down, Mike Farnworth says

B.C. has approved 62 licences, but they still need local approval

HPV vaccine does not lead to riskier sex among teen girls: UBC

Girls are less likely to have sex now than they were a decade ago

Koreas agree to break ground on inter-Korean railroad

The rival Koreas are holding high-level talks Monday to discuss further engagement amid a global diplomatic push to resolve the nuclear standoff with North Korea.

Flash floods kill at least 7 people in southwest France

Flash floods have left several people dead in southwest France, with roads swept away and streams become raging torrents as the equivalent of several months of rain fell overnight, authorities said Monday.

Trump to visit Florida, Georgia; search ongoing for missing

The death toll from Michael’s destructive march from Florida to Virginia stood at 17.

Canadians widely unaware of accomplishments of famous women, poll suggests

A new poll suggests Canadians have a lot to learn about the accomplishments of some of the country’s most famous women.

Temporary access allowed for residents of landslide-threatened B.C. community

The district says areas of access to the community of about 54 homes could be expanded, depending on advice from a geotechnical engineer.

Freestyle motocross riders bring death-defying tricks to the South Okanagan

Freestyle Motocross World Tour is coming to the South Okanagan Events Centre in Penticton

Most Read