VIDEO: More air-passenger rights go into effect this weekend

The first set of passenger rights arrived in mid-July in Canada

New polling results suggest many people boarding flights this holiday season don’t know about the Liberal government’s new regime outlining air passengers’ rights.

A Canadian Automobile Association-commissioned poll being made public today found that just over half of respondents said they hadn’t heard or read anything about the rules aiming to protect flyers caught in travel nightmares.

The Leger poll of 1,517 respondents was conducted between Nov. 27 and Dec. 4, but can’t be assigned a margin of error because internet-based polls are not considered random samples.

The first set of passenger-rights rules landed in mid-July and required airlines to compensate and respond to tarmac delays, denied boardings and lost or damaged luggage.

READ MORE: Canadian airline passengers to be eligible for $1,000 in compensation for delayed flights

The final set of rules take effect this weekend and will require airlines to seat parents beside or near their children at no extra cost, and compensate flyers for delays and cancellations within an airline’s control.

Transport Minister Marc Garneau is scheduled to discuss the introduction of the new set of rules during an event this morning at Ottawa’s airport.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

No new COVID-19 cases in Kelowna over the weekend

Kelowna has nine of the Interior Health region’s 13 active cases

West Kelowna woman upset with RCMP response to street brawl

A physical altercation between a group of teens and a group of adults erupted on a West Kelowna street Sunday evening

UPDATE: Missing Kelowna teen located

Police are still looking to speak with the unidentified man she was spotted with

Kelowna real estate agent fined $6,500 for ‘misleading’ website

The website listed several services its owner was not licensed to provide

Water restriction for Hall Road in Kelowna eased to Stage 2

Properties under Stage 2 will receive a letter informing them of the change

B.C. records 30-50 new COVID-19 cases a day over weekend, no new deaths

Many of those testing positive were identified by contact tracing for being linked to other confirmed infections

Five B.C. First Nations call out Canada for ‘discriminatory’ food fish practices

West Coast nations say government ignoring court-won right to chinook and coho

Rent-relief program becomes new front in fight between Liberals, opposition

Opposition trying to draw parallels between decision to have Canada Mortgage and Housing Corp. run program and the WE controversy

Ottawa sets minimum unemployment rate at 13.1% for EI calculation

Statistics Canada says the unemployment rate was 10.9 per cent in July

$45K in donations received after couple’s sudden death in Tulameen

Sarah MacDermid, 31, and Casey Bussiere, 37, died August long weekend

UFO trackers set their sights on Revelstoke skies

Rob Freeman UFO World Explorer and crew went up Sale Mountain

Former Summerlander receives Emmy nomination for makeup work

Lucky Bromhead recognized for her work with Canadian sitcom Schitt’s Creek

Famous Yukon-based bhangra dancer brings movements of joy to Long Beach

Internet-famous dancer is exploring Vancouver Island, visiting the B.C. Legislature and more

Most Read