The District of West Kelowna needs to put more emphasis on roads and road maintenance.
That was the message received from the fourth annual West Kelowna Citizen Survey.
Other services that West Kelowna residents felt could be improved included: Sidewalks, growth and development planning, illegal dumping and economic development.
The survey was mailed out to 1,000 randomly selected West Kelowna taxpayers; 284 of those surveys were returned to the district.
Respondents in three different age categories were polled. Data was collected in the groups of 19 to 54-year-olds, 55 to 64-year-olds and those older than 64.
Roads were a top concern for all demographics, while the eldest group also listed snow control as a serious issue.
In both 2009 and 2010, road maintenance was listed as the top service that did not meet expectations.
But it wasn’t all negative feedback.
West Kelowna residents indicated that yard waste collection, sewage treatment collection, the Johnson Bentley swimming pool, the public library, arenas, playgrounds, sports fields and the district’s website were all services that exceeded expectations.