Letter: Premier’s intervention needed

Four weeks to get a response and appointment and only after Christy Clark’s office called Interior Health is totally unacceptable.

To the editor:

Christy Clark’s office intervened on my behalf in obtaining an appointment to see an occupational therapist to assist with adjustments to my wheelchair.

Following a call from Christy Clark’s office on Oct. 9, I received a call from a physiotherapist and occupational therapist on Oct. 10, with an appointment for Oct. 20. Five and a half weeks from my original call to Interior Health requesting an appointment.

Four weeks to get a response and appointment and only after Christy Clark’s office called Interior Health is totally unacceptable. It should not take Christy Clark, the Premier of British Columbia, to get me an appointment. She has far more important things to do.

The physiotherapist I talked to indicated that if I was a new patient they have to respond within 72 hours. However, if you are an existing client who has been seen by an occupational therapist before, then they get back to you when they can. I received help from an occupational therapist about four years ago, therefore I was considered an existing patient. This is discrimination and should not be happening.

I was informed by the occupational therapist that there are only two part-time therapists for West Kelowna and both only work three days a week and sometimes get called away from West Kelowna to stand in for others.  In addition, they currently have a backlog of 28 patients. This being the reason they never contacted me with an appointment date or even acknowledged my request.

This situation needs to change. More therapists or longer hours are obviously necessary to overcome this backlog.

I have asked MLA Christy Clark to look into this situation in West Kelowna, as something needs to be done to rectify this unacceptable manpower shortage and backlog of patients. There is no acceptable reason for not even acknowledging a request for an appointment.

Michael G Coates, West Kelowna


Just Posted

Heavy rain causes flooding in the Central Okanagan

Portion of lower Glenrosa Road closed due to flooding

Feature Friday: Is the sky the limit for downtown Kelowna construction?

City building up, not out, as high rise living becomes more popular

Wild weather leads to power outages

Thousands woke up in the dark this morning, as Fortis crews scrambled to get power up and running.

CNIB promises to respond to criticism

Blind community advocates call for inclusion initiatives

Vancouver Aquarium’s resident octopus released into ocean

Staff let the Giant Pacific octopus go into the waters near Bowen Island so she can reproduce

Marijuana edibles won’t be regulated in 2018

Health Canada says edible regulation is still more than a year away

Letter: Speculation tax outrage ignores the most vulnerable

Kelowna letter-writer says it’s the rich and development crowd who are against the new tax

Rainstorm causes road flooding in South Okanagan

Flood assessments conducted in Okanagan Falls and Naramata

Fat joke on B.C. school’s sign not appropriate, woman says

Surrey mother says weight issues are no laughing matter

McMaster out, Bolton in as Trump’s national security adviser

President Donald is replacing National security adviser H.R. McMaster with John Bolton

Two killed, dozen hurt in French supermarket hostage-taking

French counterterrorism prosecutors are taking charge of the investigation into the shooting of a police officer in southern France

Canadian women move to No. 4 in FIFA world rankings

Canadian women match all-time high, move back to No. 4 in FIFA world rankings

How to keep local news visible in your Facebook feed

Facebook has changed the news feed to emphasize personal connections. You might see less news.

Most Read