To the editor:
Re Alisen Kates’ letter regarding the Interior Health employee who barged into her house, (Senior Feels Apology is Due, Jan. 21 Capital News), I do think an apology is in order if not from IH, certainly from the worker who was so unaware as not to look at the person answering the door and immediately realize this lady was not her client.
If Alison was a new client some intros would have been in order in the first place.
Being rushed on one’s job is absolutely no excuse for not seeing the person one is talking to.
And in case the idea needs reinforcement, “seniors” are not some grey lump of porridge to be slid over en masse, but aging individuals, as the younger folks also are, even if not quite elders yet.
So yes, do continue to look at ‘seniors’ as regular people and be courteous. This situation certainly was no recommendation for ‘age friendly’ or ‘better at home.’
Jessie Crawford-Brown, Kelowna