No-shows take income from service providers twice

This letter is addressed to all the people who call to make appointments but never show up for those appointments.

To the editor:

This letter is addressed to all the people who call to make appointments but never show up for those appointments.

I work in the health and wellness industry, providing excellent care as a professionally trained Swedish massage provider. Over the years I have spoken to a large number of people who provide aesthetics, reflexology, reiki and massage care, to name a few, and have come to realize that they too experience a fair number of ‘no-shows.’

It is one thing to call and cancel your appointment; however, to simply not show up is another.

You no-shows need to realize that we take the time to set up for you which often involves the heating of the room. So, you end up causing us to needlessly waste money on power.

The worst part though, is that you don’t seem to realize that you basically mess with our income. By that I mean that while we give you the benefit of the doubt that you are going to show up, we often end up losing a client who wanted the same time slot as you. So, in a way, we lose out not once, but twice!

When you can’t even take the time to call to cancel your appointment you basically tell us that we don’t matter.

So, from all of us who work in the wellness industry at the small scale level, to all of you no-shows we hope that you will reconsider how you view us in the future and take the time to realize that we have bills to pay too.

Linda MacGillivray,

Kelowna

 

Kelowna Capital News