Rogers Place takes steps to deal with toilet traffic during Oilers playoff run

Rogers Place dealing with toilet traffic

EDMONTON — Rogers Place is full to the brim for the Edmonton Oilers playoff run and so are their fans’ bladders.

Two women’s washrooms — one on each level — were converted to men’s washrooms for both Sunday’s Game 3 and Wednesday’s Game 4 against the Anaheim Ducks.

Some women vented on social media about long waits Sunday.

“Thanks @RogersPlace for screwing the females with the bathroom change. This is chaos,” tweeted one. 

Some fans in the arena during the game were not impressed with the situation.

“I thought the wait was about the same. I was at Game 5 of the San Jose series and it was just as bad,” said Sheri Simon. “Two lines going in there, just crazy. It’s not great.”

Those two washrooms remained converted Wednesday despite the complaints, but stanchions to expedite queues and more staff to direct people were added, according to the senior vice-president of the Oilers Entertainment Group.

“We all think it will add up to an improvement,” Tim Shipton said. “We’re going to review it at the end of the night and if there’s things we need to change, we will do so.

“The goal is to get people back in their seats. We don’t people missing the game action.”

He says it’s a practice at Rogers Place to switch genders on washrooms depending on what type of audience an event draws.

Men’s washrooms became women’s washrooms for Dixie Chicks, Lumineers, Dolly Parton and John Mayer concerts.

“We know for playoff hockey, the demographic skews towards a male crowd,” Shipton said.

Oilers fan Krista Franchuk says she wasn’t finding the lines any faster in Wednesday’s game against Anaheim, but she didn’t have that big of a problem with the wait.

“I was here for the last game of the regular season and I haven’t noticed a major difference between then and now,” said Franchuk during the first intermission. “There was a lineup, but it moved quick, not too bad at all. Plus you make friends in the women’s bathroom lineup.”

Rogers Place, which holds 18,300 for hockey and 20,700 for concerts, opened last September.

Shipton says there are 485 toilets and urinals in the building.

“When you have a building as full as it is, it puts pressure on all our systems whether it’s food and beverage, customer service, safety and security and of course washrooms,” he explained.

“It’s further exacerbated in the playoffs of course because everybody wants to stay in their seat until the final second of the period. You don’t get that flow of people leaving with five minutes left in the period to go.”

— with files from Shane Jones

Donna Spencer, The Canadian Press

Just Posted

Missed a week of news? We’ve got you covered

Every Saturday, we post popular stories from the week

Long-time Hedley fan weighs in on concert

Davis Wiggs attended Hedley’s final show last night

Kelowna couple hoping for a miracle

Endang Suslash is hoping to stay in Canada so she continue receiving treatment for kidney failure

Highway potholes under ministry jurisdiction

The District of Lake Country doesn’t touch the highway when it comes to filling potholes

Embattled band Hedley plays last show in Kelowna before hiatus

About 3,000 tickets had sold for final performance at Prospera Place

Bottle drive held for Kelowna fire victim’s family

Springfield Elementary held a bottle drive today to support the Van Gool family

B.C. umpire has developed thick skin after 30 years listening to insults

Scott McLaren pays no mind to comments from the cheap seats

Musicians Sarah Harmer, Grimes join B.C. anti-pipeline protests

Musicians are in Vancouver for the Juno Awards on Sunday night

Canadian cities hold March for our Lives events in wake of Florida shooting

Hundreds of people support the massive March for Our Lives event in Washington, D.C.

Health officials called after acid spill near B.C.-Alberta border leaks into creek

Tanker truck crashed south of Dawson Creek, spilling 17,000 litres of hydrochloric acid

Trudeau to exonerate B.C. First Nations chiefs hanged in 1860s

Prime Minister to absolve Tsilhqot’in chiefs in relation to deaths of 14 construction workers

Snowfall warning for Highway 3

Kelowna - A snowfall warning is in effect from Paulson Summit to Kootenay Pass

Canucks sing the Blues as they fall to St. Louis 4-1

Berglund nets two, including the game-winner, to lift St. Louis over Vancouver

How to keep local news visible in your Facebook feed

Facebook has changed the news feed to emphasize personal connections. You might see less news.

Most Read