A man speaks on a mobile phone outside Rogers Communications Inc.’s annual general meeting of shareholders in Toronto on Tuesday, April 22, 2014. Rogers Wireless says customers may experience intermittent issues making or receiving wireless voice calls. THE CANADIAN PRESS/Darren Calabrese

New Rogers call centre bringing 350 jobs to Kelowna

The B.C.-wide customer solution centre will open in summer 2020

A new Rogers Communications centre will be opening next summer in Kelowna.

The centre is expected to bring 350 new jobs into the Okanagan which is subject to grow to 500 over time and one million customer interactions each year will be handled at the centre.

“Our centres play a vital role in our customers’ experience, and we’re pleased to add 350 new team members to serve our customers across Canada,” said Eric Agius, senior vice president customer care, Rogers Communications.

“We’re proud to grow our presence in the province and tap into the incredible Okanagan workforce.”

READ MORE: Record-breaking $140,000 raised for Special Olympics at Kelowna motionball

READ MORE: SD23 approves $2.4 million budget surplus

The centre’s site, located on Dickson Avenue in the Landmark District, will begin construction early next year and will start hiring for the centre next spring.

According to a Rogers Communications release, Rogers had a roughly $2 billion economic footprint in B.C. in 2018. The Okanagan expansion adds to the investments made into the province.

“It’s great to see this investment in Kelowna,” said Kelowna Mayor Colin Basran.

“With our growing technology sector, along with every other kind of business, communications technology is essential to keeping our local economy going strong.”

To report a typo, email:
newstips@kelownacapnews.com
.


@KelownaCapNews
newstips@kelownacapnews.com

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

WATCH: City of West Kelowna opens up for public hearings

City staff have made sure residents keep their distance to minimize COVID-19 transmission

Peachland recovery task force proposes larger patios

Several initiatives proposed by the Peachland COVID-19 recovery task force will go to council tonight

Motorbike crash on Glenmore Road

Traffic is slow going on Glenmore Road headed north

Suspected social media accounts of accused Kelowna hamster torturer emerge

Leighton Allen Labute, 20, is facing six charges related to his alleged torture of a hamster

North Westside residents shocked at fire chief’s suspension

Communities association president said they don’t know why the suspension happened

B.C. records no new COVID-19 deaths for the first time in weeks

Good news comes despite 11 new test-positive cases in B.C. in the past 24 hours

Fatal motorcycle crash on Highway 97 near Summerland

The incident involving a motorcycle happened just before 4 p.m.

Tagging Suicide Hill in Vernon in lieu of grad party?

City councillor pitches idea to revive old tradition amid COVID-19 pandemic

BC Corrections to expand list of eligible offenders for early release during pandemic

Non-violent offenders are being considered for early release through risk assessment process

Fraser Valley driver featured on ‘Highway Thru Hell’ TV show dies

Monkhouse died Sunday night of a heartattack, Jamie Davis towing confirmed

B.C. visitor centres get help with COVID-19 prevention measures

Destination B.C. gearing up for local, in-province tourism

North Okanagan campers trashing rules

Campers still pitching tents, and leaving garbage, despite sites not being open until June 1

Most Read