Shoppers Drug Mart is now offering a new service that will make health care more accessible. (Unsplash)

Shoppers Drug Mart launches in-store virtual service at several B.C. stores

The service is now available in 12 rural B.C. communities and will expand province-wide in August

Seeing a doctor and getting a prescription is about to get easier.

Shoppers Drug Mart announced a new service on Tuesday, July 7, which aims to help rural communities in B.C. get the care they need. The service is a partnership between Shoppers and Maple, a platform that gives patients access to healthcare professionals online.

Director of healthcare innovation at Shoppers Stephanie Clark said the goal is to make receiving care more convenient, as well as alleviate the pressure on walk-in clinics and emergency rooms.

“There’s such a challenge in accessing care. There are already more than 700,000 people across the province who don’t have access to a family doctor. And especially with COVID-19, I think the obstacles for patients to access care has gotten even more difficult,” she said.

“It’s an on-demand service and there’s no need to book an appointment. It’s designed to be super easy for patients to use.”

Clark said patients only need to let a pharmacist know they need to see a doctor, who can then help them use the platform to begin a virtual session with a B.C.-licensed physician.

The service is covered by the B.C. Medical Services Plan (MSP) and is now available in 12 communities, including Kelowna, Lake Country, Kamloops, Dawson Creek, Summerland, Trail, Campbell River, Maple Ridge, Castlegar, Kitimat and Creston. The service will expand province-wide by August 4.

“Across the province, we know there really is an access to care issue but we’re starting with predominantly rural communities with a shortage of physicians and walk-in clinics. This allows patients to make sure they’re getting that access to the care they need,” Clark added.

READ: Police issue warning after baby comes across suspected drugs in Kamloops park


Twila Amato
Video journalist, Black Press Okanagan
Email me at twila.amato@blackpress.ca
Follow me on Twitter

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

149 cases of COVID-19 linked to Kelowna

Nine new cases were reported in the Interior Health region over the long weekend’s four reporting periods

Former Kelowna resident makes fundraising goal for cancer fertility treatments

Rebecca Hamilton recieved a boost in a battle against cancer - $25,000 for post chemo treatments

No appointment needed: COVID-19 testing access expanded in Kelowna

First-come, first-serve testing centre opens in downtown Kelowna

B.C. records 146 new COVID-19 cases through long weekend

More that 28 people tested positive for the virus each day since Friday

COVID-19 vaccine efforts provide hope but no silver bullet to stop pandemic: Tam

There are more than two dozen vaccines for COVID-19 in clinical trials around the world

Passengers escape unharmed from destructive houseboat fire in Shuswap

Cause of blaze on Mara Lake under investigation, flames erupt at 2 a.m. Aug. 4

Alberta vehicles allegedly damaged in Summerland

Lug nuts loosened, windows smashed in several instances in Okanagan community

Study shines light on what makes LGBTQ+ youth feel safe in a community

The study goes beyond looking at school or family supports

Alberta to require masks at schools this fall, but still no mandate in B.C.

B.C. students are also set to return to classrooms in September

UPDATE: Water bombers attack wildfire north of Sicamous above Shuswap Lake

Wildfire BC reports fire is still classified out of control, 25 personnel on ground

First degree murder charges for North Okanagan woman

59-year-old woman charged in Round Lake suspicious death incident

Splatsin Elder struggles to stop tubers from accessing his private property

Nathan Kinbasket has a certificate of possession on the area

Most Read